Everyday life can give you pressure. Unfavorable things really can put your world upside down. Disappointment, sadness, and anger are common emotions we, human, experience every day. But somehow, you have to manage it. You should not let the negative emotion take over your logic and imbalance your psychological state. This strength will help you to achieve your goals in business as well as your goals for your personal relationships.

Rule number one in managing negative emotion is that you need to share it only in person or on the phone. E-mails, answering machine messages, and notes are too impersonal for the delicate nature of negative words. What feels like a bomb on paper may feel like a feather when delivered in person. Always share it directly to person. You should also want to know that the phrase “I understand” really is a powerful phrase. This phrase will support your goals when the tension is high and you need to find common ground to form compromises or agreements with the other party. When you are trying to manage your negative emotions, try to resist the temptation to defend yourself or to “shut down” the other person’s communication. If you able to do this, it means that you are a step from being an open, trusting communicator.

Next, you need to practice making requests of others when you are angry. It is often much more useful to make a request than to share your anger which will just created a gap between you and the other party. Try repeating the exact words that someone is saying to you when they are in a lot of emotional pain or when you disagree with them completely. This mirroring technique can keep both the speaker and the listener ‘centered’ in a difficult conversation, especially when the attitude of the person doing the mirroring is to gain understanding of a different point of view. You also need to avoid blaming others and take responsibility. Notice when ‘blameshifting’ begins to leak into your speech. “I feel angry when you are twenty minutes late and you don’t call me” is much better than, “You make me so mad by being late.”

Here are just some of many techniques you can do to control your negative emotions. In fact, there are more tips to share about how to manage negative emotions. In the next post, I will share you the rest of the tips on how to manage it. So, make sure you come again next week to read the rest of the article.